Terms & Conditions

1. Copy for your advertisement should be sent before the copy deadline date (usually 14th of the month proceeding delivery but these can change so please check our website to clarify or contact us direct). If you have requested that your ad be designed by us, it is your responsibility to ensure that you give us the correct information about your business, i.e. contact details, prices, descriptions etc. prior to the copy deadline and you must proof-check your advert by the deadline date.
2. Advertisements submitted to us should be in one of the following formats: PDF, JPEG; TIFF, MS Publisher or MS Word , in a minimum of 300 DPI. They may be submitted by E-mail to leanne@whatswhatmagazine.co.uk or sent to What’s What Magazine on a disc.
3. We take no responsibility for the content of your advert. It is your responsibility to ensure that your advert is legal and copyright free. We cannot accept adverts which you do not have permission to copy, e.g. from a Yellow Pages advertisement.
4. If you wish to use your advert in another publication you will be required to ask the permission of What’s What Magazine and you may incur a charge to cover licensing fees.
5. There is a design fee for professional design of adverts carried out by What’s What Magazine as per the rate card.
6. We reserve the right to refuse advertisements which may be defamatory or offensive or which promote products that may be considered offensive.
7. We can make no guarantees that your advert will be successful; therefore we are unable to offer you a refund if you receive no response. The cost of your advert covers the cost of printing. For the best chance of success, we recommend that you advertise for three or more issues. As our readers become familiar with your advert, they are more likely to remember you, should they need your product or service at a later date.
8. When you book your advert, you are agreeing to pay the current advert price by the due date. The due date is either the copy deadline date or the date stated on your invoice. All package rates are discounted on the basis that you pay quarterly in advance. If payments are not made within these terms we reserve the right to re invoice you at the full rates prior to discount.
9. In cases of overdue accounts, we will exercise our statutory rights under the late Payment of Commercial Debts (Interest) Act 1998. In this respect, interest at the rate of 3% above base rate per 14-day period will be added, compounded in each 14-day period on any outstanding balance from the date of the invoice until the date of receipt of payment in full. Also, please be advised that, in accordance with the European Directive 2000/3 5/EC, a debt recovery fee of £40 will be charged.
10. You are required to pay the amount in full unless you have made a special arrangement by Standing Order to pay separate instalments. For booking advertisements in SIX or TWELVE issues, you may choose to pay per quarter or in full.
11. Advertisement bookings for 6 or 12 issues may be paid by quarterly Standing Order. For a Standing Order form, contact What’s What Magazine on (01952) 728162. If you wish to cancel your Standing Order, you must inform What’s What Magazine before the next deadline date. Failure to do so may result in your advert being included in the following edition and you will be sent a separate invoice which you are required to pay for in full.
12. If you wish to cancel your booking you must do so 14 days in advance of the copy deadline or within 28 days following the date of your booking.

Terms of Use

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
•  You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.