Action against loneliness

The award-winning Chatterbox Action against Loneliness and Crisis Support Programme helps people come to terms with bereavement and deal with end of life situations. Chatterbox, which is operated by Shropshire-based charity Omega, is a free telephone befriending programme matching socially isolated clients to carefully chosen volunteers for one-to-one confidential support. By building trust and developing a confidential relationship with Omega befrienders, clients overcome social isolation and reconnect with their family, medical professionals and social care workers.


Chatterbox befrienders, who work from home, use mobile phones to stay in touch with their clients… and Omega needs your unwanted handsets to continue this important work. Maybe you’ve upgraded your mobile recently or, like many of us, you have a drawer full of unused phones and chargers which you keep ‘just in case’. Omega invites you, your family, friends and workmates to donate your unwanted mobiles to Chatterbox. It doesn’t matter if it’s a smart phone or something more basic; as long as it works and comes with a charger, Omega can make use of it. Any phones befrienders don’t use will be sold to raise money for the charity. You can bring your phones to Thursday morning IT Free sessions held at London House, Town Walls, Shrewsbury SY1 1TX or during normal business hours.


If your school, employer or community organisation is able to help with this campaign or if you’d like to become a befriender, call 01743 245088 or send an email to


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