A Telford-based IT company is celebrating after being named IT Services Business of the Year – West Midlands 2026, just 18 months after launching.
Total Tech Support was founded in April 2025 by James Burrows (pictured), who spent nearly a decade working in the technology industry before deciding to establish his own company.
The award was part of the publicly voted My Local Awards programme, recognising companies that have made a positive impression on their customers and communities.
James said: “I was genuinely delighted and a little surprised! When you’re busy running a business, you don’t always stop to appreciate what you’ve achieved. To receive recognition for something I’ve worked so hard to build was an amazing feeling, and I’m incredibly proud to have won.”
Since launching, Total Tech Support has grown to support homes and businesses across Shropshire and the wider West Midlands, providing IT support, cybersecurity, Microsoft 365 and managed technology services. Alongside running the company, James is also Vice Chair of Newport (Shropshire) & District Chamber of Commerce, helping bring local businesses together and encouraging community connections.
Looking ahead, James hopes to continue growing Total Tech Support while maintaining the friendly, personal service that has been central to its success.
